Job ID 5093 Company: Midwest Veterinary Supply, Inc. Job Location Lakeville, MN
E-Commerce Associate (Lakeville, Minnesota)
Job RequirementsMidwest Veterinary Supply is seeking an E-Commerce Associate for our Lakeville, Minnesota corporate office. Suggested locations: Lakeville, Minneapolis, Farminton
Provide customer service by answering questions and assisting with the use of corporate website. Maintain and enhance website data. Ensure product images, descriptions, pricing, comparable items and categories are maintained properly and accurate. Set up access for new users. Communicate new website features and changes to customers and employees. Enforce and adhere to corporate policies and standard procedures.
Job Requirements & Qualifications:
Must be able to perform each essential function satisfactorily
High School Diploma or equivalency required
Some veterinary experience preferred
Experience with online ordering
Experience working with computers
Ability to read, write, and speak English
Ability to read and interpret documents such as safety rules, employment policies, operating instructions, and procedural manuals
Excellent written and verbal communication skills
Strong organizational skills and the ability to prioritize and multitask
Strong attention to detail
AS/400 Client Access
Microsoft Excel 2010
Microsoft Word 2010
Good written and verbal communication skills
Ability to work with corporate office to achieve mutual goals
Maintain confidentiality related to all financial matters and other sensitive information
Ability to effectively work with others throughout the organization
Must be flexible, open minded, self-motivated and able to work independently
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Job DescriptionEssential Job Functions:
Assist online customers and employees through email, in person and by phone answering questions accurately and in a timely manner. Set up new users and communicate with the customer to ensure they have the information needed to successfully log in to the website. Update user information as needed. Set up customers for e-Invoices and e-Statements. Inactivate access for employees who leave the company. Maintain up to date salesman information on the website. Maintain the most up to date customer information in the AS400.
Maintain corporate website by improving and updating website information, including images, descriptions, pricing, categories and product attributes. Work with multiple departments including, Customer Accounts, Marketing, Purchasing and IT to achieve positive results on the website. Assist with rabies tag order processing.
Participate in the development of new functionality and tools for the corporate website. Work with multiple departments and customers to implement and test new functionality.
Provide website training to new employees and customers in person or through online demonstrations.
Mental & Physical Demands:
Attention to detail to assure accuracy
Regular interaction with people
Daily deadlines may result in a fast pace of work and stress
Continuous use of hands for writing and computer keyboard
Continuous use of a computer monitor requiring close vision
Frequent use of a telephone-listening and speaking
Ability to work at a desk throughout the day
Job duties and requirements may be subject to modification to reasonably accommodate individuals with disabilities. Requirements are representative of the minimum levels of education, experience and skills required to perform the essential functions of this job. The job description does not constitute a written or implied contract of employment. Midwest Veterinary Supply reserves the right to revise or change job duties and responsibilities as the need arises.
Regularly uses typical office equipment including computer keyboard and terminal, telephone, fax, and copier, and program documents and computer reports.
Work is typically performed Monday through Friday in an office environment. Working more than 40 hours per workweek may be required.
We offer competitive pay and a comprehensive benefits package including Medical and Dental insurance, Life and Accidental Death & Dismemberment (AD&D) insurance, Short- and Long-Term Disability insurance, a 401k plan, paid holidays, and Paid Time Off (PTO). Our work environment is business casual and we like to have fun with weekly relaxed dress days, monthly breakfasts and birthday celebrations, and regular events like holiday contests, cookouts, and employee appreciation celebrations.
Midwest Veterinary Supply, Inc. (MVS) has provided quality service and merchandise to the veterinary profession since 1961. Our products are distributed from seven branches located in key geographic locations within our trade area. We take great pride in getting our orders out the same day as called in and having the product in the customer's hand the next day. MVS carries products and equipment from most major manufacturers. As we continue to grow, our goal will be, as it has always been, to provide the veterinary profession the very best in service along with quality merchandise at fair and competitive prices.
Midwest Veterinary Supply believes in providing equal employment opportunities for all employees and will not violate any law prohibiting discrimination for or against any employee or applicant for employment on the basis of any characteristic protected under local, state, or federal statute, ordinance, or regulation.
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